Privacy policy

Laatst bijgewerkt: 25 juli 2025

Privacy Policy of BYSIBRA

At BYSIBRA, we care deeply about your privacy. In this privacy policy, we explain what personal data we collect, why we collect it, and how we protect your information. This policy applies to all services provided by BYSIBRA through our webshop.

1. Personal Data Collection

We collect personal data when you:
- Place an order
- Subscribe to our newsletter
- Contact us via email

2. What data do we collect?

When you place an order, subscribe to our newsletter, or contact us, we process the following data:
 •    Name
 •    Address
 •    Email address
 •    Phone number (optional)
 •    Payment details
 •    IP address
 •    Order history
 •    Any preferences or comments you provide


3. Why do we collect this data?

We use your personal data for the following purposes:
 •    To process and deliver your order
 •    To keep you informed about your order
 •    To provide you with customer service
 •    To send you our newsletter or promotions, with your consent
 •    To improve and personalize your webshop experience


4. Who do we share your data with?

We only share your data with third parties that are involved in delivering our services, such as:
 •    Shipping services
 •    Payment providers
 •    Email marketing platforms
 •    Accounting or invoicing software

These third parties are required to protect your data in accordance with the GDPR and French data protection law (loi Informatique et Libertés).

5. How long do we keep your data?

We do not keep your data longer than necessary. Specifically:
 •    Order and invoice data: 7 years (legal obligation)
 •    Newsletter subscriptions: until you unsubscribe
 •    Contact data: up to 2 years after your last interaction

6. Your rights

You always have the right to:
 •    Access your data
 •    Modify your data
 •    Delete your data
 •    Withdraw your consent
 •    Object to the use of your data

You can contact us at orders@bysibra.com to exercise your rights.

You also have the right to file a complaint with the French data protection authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
More information: https://www.cnil.fr


7. Cookies

Our webshop uses cookies to enhance your experience. These include:
•    Functional cookies 
•    Analytical cookies

•    Marketing cookies (only with your consent)

Upon your first visit, we ask for your explicit consent to use cookies. You can change your preferences at any time.

8. Security

We take appropriate technical and organizational measures to protect your data, such as:
•    Secure connection (SSL)

•    Restricted access to customer data

•    Regular system updates and backups


9. Changes to this policy

We may update this privacy policy from time to time. The latest version is always available on our website. We will notify you in case of significant changes.

If you have any questions about this privacy policy, feel free to contact us at orders@bysibra.com